"Who else wants to retain employees at top productivity levels, keep your
profitability and productivity at incredible levels and stop employee
turnover?"
"Curt and the
Pacific Institute will teach you and your staff techniques shared with over
60 % of the Fortune 500 companies".
"Our goal is to make sure you are self sustaining. We want to make you so
good, that you tell you do not need us any more."
Dear Dealer Friend,
If you'd like to enjoy quantum leaps in profitability, easily maintain high
levels of employee productivity and virtually stop employee turnover, then this
might be the most important letter you'll ever read.
Here's why:
We will show you how to change the way you think about you business and how
you get the most out of your most important asset, and biggest expense, your
people.
Our trained dealership experts have used these techniques to achieve the results
listed above, and more.
We use proven scientific tools and techniques to determine where we can best
assist your people in achieving these remarkable levels of performance.
These tools and techniques are derived from an 11 year study of over 200
companies.
It defines what separates the successes from the also rans.
Here are the exciting results.
The tools, techniques and principals perfected as a result of
this study, allow us to evaluate your needs with laser like precision.
This maximizes the efficiency with which we achieve the results.
Now, I know you're probably skeptical. That's normal and
healthy. Let me give you three good reasons we can back up what we claim:
Three Reasons To Believe What I Say
Reason one: This is not theory. I personally used these
principals while managing a dealership to achieve incredible results. And that
is only the tip of the iceberg.
Reason two: The principals and techniques have been
proven to work with successful automobile dealerships and over 60% of Fortune
500 companies.
Reason three: These same principals are used to
successfully improve the way national governments attain superior levels of
productivity and they will work for you as well.
Here is a summary of the
benefits you receive
- Creation of incredibly productive employees
In a market a competitive as ours, the store with the most consistently
productive employees wins!
Productivity soars as your staff sees opportunities that they have never
seen before.
- Build an unbelievable degree of employee satisfaction
Another element of the competitive formula is control of expenses. Your
employees will stay, which eliminates direct recruitment and replacement
costs.
One of your biggest expenses, one that does not show on the financial
statement, the cost of a lost sale because of an inexperienced employee;
will be virtually eliminated.
- Create a culture of positive communication
This is the
single biggest factor to increase net
profits.
In the study
mentioned above, the companies with positive
cultures had net profit levels 700% greater
than those identified with defensive
cultures.
-
The principals will be used at home
as well
These
principals show your people how they can
achieve results in all aspects of their
lives. The "life balance" that we all look
for in our industry.
Your people
will remember where they learned these
principals and keep coming back for more.
-
Develop strong leadership in all your
employees
This allows
you to expand, buy new points, create a
succession process that works.
You will have
created a concentration of high performers
who sees the business just the way you do.
-
Creates a positive workplace
environment
Makes high
performers want to come to work for you.
Absenteeism,
tardiness decline as stress levels vanish.
-
Makes your people to see
opportunities the never saw before
This is at the
heart of huge increases in sales volume and
net profit.
Expense
control will be embraced by all as an
opportunity, not a job threat or workload
increase.
Your net
profits soar.
- Empowers people to create
change in themselves
Ours is one of
the fastest changing industries in the
world.
Once your
people know how to create changes in
themselves, they will welcome it rather than
resist it.
Your people
will become the agents of productive,
profitable change.
This will
allow you a competitive edge in your market
that none of your competitors can come close
to duplicating.
- Your people will become 100%
accountable for their performance
This allows
you time to do what you do best, plan for
the future, grow the business and provide
further opportunity for your people.
- Creates a positive culture for
our customers
Do not be
misled, customers can sense when there is a
constructive or defensive culture in your
store.
The
consistency with which you can sell them,
satisfy them and keep them loyal is directly
proportional the creative culture they
experience at your store.
- Loyalty.
Your people
are more loyal because they are earning more
income in a good place to earn it.
They receive
support from home because they talk
positively about your store at all times.
They have also
used the principals to create a positive
home environment.
Your customers
are treated the way they wish to be treated
and purchase your products and services more
readily, more frequently at higher margins.
The word
spreads and you have quality people wanting
to come to work for you and buy from you.
Now, you're probably wondering how and why we can
do all those things.
Let me explain.
We will show you how to change the culture of
your business. This is a proven ten step process
that will give you sustainable results that can be
duplicated whenever you wish.
- The first step is assessing what your culture is right now.
The basis of this assessment is the 11 year study mentioned earlier.
This assessment allows us to focus precisely on where we will have the
greatest impact.
It affords us the ability to be precise, efficient and incredibly effective
teaching our principals in your store.
- Next we inspire your top managers and help them achieve their
personal and professional goals.
At this step we employ an analytical tool that allows us to supercharge
individual management team members.
- We inspire and empower the managers with techniques and principals
that will cascade to your employees.
The "story" of the future of you company is built.
This is a vision what you want your values, culture and objective to be.
- Now that we know the target, leaders within departments are
identified and inspired in a similar fashion.
In this step a consensus within and across departments is achieved.
This is not the "eye wash", head nodding type, but a true fundamental belief
change.
- A core of internal facilitators is identified and trained to a high
degree of competence.
These are your agents of change in your dealership.
We are now building a succession team
- Next our team establishes a common understanding, language and
"intelligence".
The seeds of individual accountability are sown and nourished.
Your staff is inspired to live the values of your future company.
- A second group of goal planning facilitators is trained.
This is done through a series of workshops within your store.
These people will be your core of task teams that will implement the steps
to your new future.
- The principals are rolled out to all of your people.
This step cements your permanent net profit increases.
This step marks the beginning of the end of employee turnover.
- Synergism is developed with a staff that sees themselves differently.
Self efficacy is nurtured in this step.
Research tells us that this is the step that is missing in other development
plans.
It is a key reason why we achieve the high level of success that we do.
- The final step is to reevaluate using the same tools that were used
initially.
This will reveal any further opportunities for growth, but will more likely
prove to you that you have arrived.
This whole process is pointed at your
self-sustainment.
We do not want to be permanent consultants.
We teach you how to sustain and duplicate these
principals whenever you choose, as often as you
choose, to achieve what you choose.
Don't take my word for it.
Listen to what our customers say.
testimonial:
Mark Leggio, President
of one of the most-successful Chevrolet
dealerships in the country, reflects on
how his team successfully uses The
Pacific Institute’s education to make a
great dealership even greater.
“We
are now number one in the State of
California and fifth in the United
States. Before, we were selling an
average of 2,000 cars a year, which is a
big store even today.
Four
years later, with The Pacific Institute,
we retailed one-on-one over 5,500 units,
new and used.
It’s
almost tripled our business”.
Testimonial: “As a result of our outstanding
sales performance, we became the fastest
growing Toyota region in the U.S.”
Gladys Spencer
Manager of Training & Organizational
Development
Central Atlantic Toyota Distributors
Testimonial: A couple of salesmen, who had left
about six months before we started the
program, came back to us after working
at another organization.
One of them walked up to me and said,
‘What is going on here? I just had my
interview. What happened to you guys?
The atmosphere is so different.
Everybody is so positive and everyone
wants to help one another.
What happened?’ I told him we went
through the TPI program and he said,
‘When do I get to go?’
~Human Resource Director
Testimonial: I must admit at first we were a
little skeptical of another feel good,
touchy feely, have nothing to do with
reality course.
Your lessons were nothing like those
other courses or motivational seminars.
What you gave us was an “owner’s manual”
to our own minds.
For the first time we could take
control of our thoughts, visions and
future. By applying these principles to
our organization we became better
managers.
Well, I don ’t want to give away the
whole course. But what I can say is that
your teachings took a very successful
dealership and made it more successful
...How successful?
Since TPI, our parts and service
business is growing three times faster
than the zone and is up 53% over last
year ’s numbers.
Our weekly goal of hitting 500 labor
hours/week by the end of the year was
shattered by February, we then shot for
600 hr/wk ...done by June and now we
have consistently hit 700 hrs/wk.
Our new goal is 1000 hrs/wk by the
end of the year. Our certified used cars
are up 146% over last years numbers.
Our goal was to go from the top ten
to the top five by the end of the year.
Well ...you guessed it. We hit that goal
by January.
For the past two months we were
number one in the zone and are in place
for the entire year.
Finally and most importantly is that
our net profit is on track to triple
from last year, which by the way was our
best year.
Would we recommend The Pacific Institute
...Absolutely.
Is it expensive? From where your
prospective clients are looking at it
now, it is. But a year from now they
will swear it ’s the best investment
they made in themselves and their
people.
Sincerely,
Denise Bruno
Dealer Principal
Route 44 Toyota
Testimonial:
Increased profits by $4 million in one
year. Improved Customer Viewpoint from
8.87 to 9.12 during that time
Carlisle
Motors in Florida
Warning: Do NOT buy any productivity improvement
service or product
unless it meets the following 5 criteria
There is a lot of confusion surrounding our
field. I want to give you 5 criteria or elements you
absolutely, positively must have in any solution you
obtain:
1: A Partnership with people who have
enjoyed huge successes in the retail automotive
business
2: Precise paths to take to achieve your
dealership objectives.
3: Proven analytical tools that will
maximize your investment.
4:Long term sustainment and succession through
self efficacious employees.
5: Proven techniques used by over 60% of
Fortune 500 companies
Yes Curt,
this is how I want my busines,
Call 1-866-622-5577 now !!!
Or,
email me personally
Curt@DealerGross
|
